“I woke up thinking about you today. There is perfection to the homes that you decorate and nobody can ever underestimate the “Alicia effect” that you have on each of ours. We continue to love being in our own home. I want to keep adding things, but there’s nothing I can do to make it more perfect than the way you left it. So thank you.”
“I wanted to let you know that I’ve been blown away with–and extremely appreciative of–how thoughtfully and honorably you have handled the past couple of weeks. I was extremely impressed by you and your team in how well you executed the project itself. Between how considerate you have been of our concerns on one hand, and your unequivocal commitment to making the situation right on the other, I see this as truly a model of how a business can conduct itself.
Just as you share the story of our surprise with clients, I’d like to share the story of how you handled this “challenge” with the CEOs I work with. It’s a powerful example of how a company can be there for its customers. It is no surprise that you have built such a great business over the years.”Zac Zeitlin
“A friend of mine hired what passes as a good decorator. To my new way of seeing, her work is garish and overdone. That’s because I’m living in the most beautifully elegant and understated home I could have imagined. Everyone who has seen it agrees. Every detail is perfection. I really don’t know how you did it so well and so fast, but I am extremely and eternally grateful.”Lynne Kramer
“I was walking out of the house very early this morning and looked at the living room furniture and design. It put a big grin on my face. So I thought I’d drop you a quick note to thank you again for all your help and advice and let you know how grateful we are. If only everyone in life could be as good at his or her occupation as you are at yours.”Cameron MacDougall